WinWin Conversations for Leaders
Leaders must connect with their team. So many times a leader’s ability to connect with the team drives the level of team cohesion and performance.
- In today busy world, leaders do not necessarily get enough time to spend having the right conversations.
- They need to address issues constructively and compassionately so as to maintain engagement and deliver superior results.
In this program, leaders learn:
- How to connect rather than just have a conversation or communicate
- How to answer questions that have not been asked
- How to make another person feel heard
- How to deepen relationships by listening to what is not being said
- How to uncover deep needs of clients and staff members so as to strengthen relationships that are resilient
- How to identify solutions that were not previously seen as possible
- How to create and sustain a culture that breaks down silos so as to deliver strong holistic client solutions