Every time you open your mouth there are 5 ways you may stuff up/miscommunicate

Miscommunication destroys teams and relationships:

Whenever we try to communicate with our colleagues, clients or even family members there can be miscommunication.

Making sure we minimize that miscommunication is vital if we want to truly connect with people.

In this 3 minute video, you will introduced to the 5 main points of failure when communicating.

DISCUSSION GUIDE

Think about the last time you said something and somebody was hurt, angry or frustrated

Where do you think the failure occurred?

Emotional awareness 

Articulation

Environmental

Vocabulary

Emotional interpretation