DEEP DESIGNED DIALOGUE
Why Do We Reflect Back To People?
Reflecting back what someone is expressing is crucial for making them feel seen, heard, and valued.
This simple act affirms that their perspective is real and worthy.
Use prompts like “What I heard you say was…” or “Did I hear you correctly?” to check your understanding.
Encourage deeper exploration with questions like “Is there more?” or “Tell me more.”
The key is to maintain curiosity about their perspective, ensuring that the reflective phase is both genuine and impactful.