DEEP DESIGNED DIALOGUE
Reflection Process: Words, Logic, Emotions, Tone, Intensity, and Pace
Step one in effective communication is reflection.
This means mirroring back not just the words, but also the logic, emotions, tone, intensity, and pace of what the other person is expressing.
Itβs vital to avoid interpreting their message or trying to convince them of your perspective.
The goal here is to achieve accuracy and completeness, ensuring they feel heard and valued.